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Shipping & Delivery Policy

Last Updated: 20.04.25

Applies to: www.thecomiclibrary.com
Operated by: Harbinger Way Forward Technologies Private Limited

1. Digital-Only Delivery Model

TheComicLibrary.com is a 100% digital platform. All offerings, including comics, educational resources, and subscriptions, are delivered electronically. There are no physical shipments involved.

2. Modes of Digital Delivery

  • Instant access to content via the user dashboard after payment.
  • Confirmation email with access details and receipt.
  • Purchased comics automatically added to the user’s Bookshelf.

3. Delivery Timeline

Digital content is generally accessible immediately after payment confirmation. In rare cases of server delays or network issues, access may take up to 15 minutes.

4. Subscription Access

Subscription users receive continuous access to curated content for the duration of their active plan. Subscriptions auto-renew unless cancelled by the user through account settings.

5. Failed Delivery or Access Issues

If you:

  • Do not receive access post-payment
  • Cannot view purchased comics in your account
  • Face errors in loading content

Please email us within 48 hours at help@thecomiclibrary.com with the following:

  • Your registered email ID
  • Payment reference number
  • Screenshots of the issue (if available)

6. Service Area

Our digital services are available globally, except in regions where access to Indian digital content is restricted by local laws.

7. No Responsibility for External Failures

We are not responsible for access issues due to:

  • User-side internet outages or slow connections
  • Emails going to spam folders
  • Incorrect login credentials
  • Unsupported browsers or outdated devices

We recommend:

  • Whitelisting emails from @thecomiclibrary.com
  • Keeping browsers updated
  • Using stable internet connections for reading

8. Legal Compliance

  • Information Technology Act, 2000
  • Consumer Protection (E-Commerce) Rules, 2020

All digital deliveries are logged for audit and dispute resolution purposes.

9. Contact Us